Fetch big appreciates the trust that you showed by sharing your personal information with us, we also know that you care how information about you is used and shared. hereby, we are committed to protect your personal information very seriously, the foremost purpose to collect and use personal information is to provide you the best and flexible user experience that you will cherish and to make sure the validity of the users is not misused.
This Privacy Policy describes how Fetchbig collect, use, share or otherwise process your personal information through website https://fetchbig.co.nz/, its mobile application, and m-site .
We collect your personal information to provide you the best and flexible user experience that you’ll cherish.
The personal information we collect are :
Information You Give Us: Initially, when you Register such as name, username, password, email address, date of birth, demographic information or other personal information.
We automatically collect and store certain types of information about you.
Information from Other Sources: We might receive information about you from other sources if you link, or log in your account from third party sources (any social media)
For advertising purpose, we do use your contact information to send you offers based on your previous orders and your interests from fetch big and will not be shared with any 3 party vendors.
Note – any information given by user should be correct otherwise it will lead to disciplinary action.
We use your personal information to provide you the best products and services and to make required improvements in our services timely, that will make your experience better with us.
We use your personal information to assist sellers and business partners in handling and fulfilling your orders; enhancing customer experience; resolve disputes; troubleshoot problems; help promote a safe service; collect money; measure consumer interest in our products and services; inform you about online and offline offers, products, services, and updates; customize and enhance your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection of information.
With your agreement we will have access to send you mail and SMS .
Personal Information about our Users is an important part, and we are not in the business of selling our fellow kiwi’s personal information to others.
We share your personal information only as described below.
We make available to your services, products, applications, or skills provided by third parties for use on or through our Services.
For example,if you are a buyer or seller in respect of a listing or use fetchbig , you authorize us to release your name, email address and other contact details to the other party(Seller) or the other way, to facilitate the activity concerned with the supplying and distribution of commodities after the listing closes.
We employ other companies and individuals to perform functions on our behalf. Examples include Developers who make update in the application, job advertisers and recruiters , advertisers providing customized ads ,sending postal mail and email, removing repetitive information from customer lists, analyzing data .
These third-party service providers have access to personal information needed to perform their functions, but strictly will not be used for any other purposes.
As we continue to develop our business, we might sell or buy other businesses or services. In such transactions, customer information generally is one of the transferred business assets, but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise).
Also, in the unlikely event that Fetchbig or substantially all its assets are acquired, customer information will of course be one of the transferred assets.
We release account and other personal information when we believe release is appropriate to comply with the law ,protect the rights, property, or safety of fetchbig , our users, or others. This includes exchanging information with other companies and organizations for fraud protection and risk reduction.
Beyond everything, you will receive notice when personal information about you might be shared with third parties in a situation or event, and you will have an opportunity to choose not to share the information.
We design our systems with your security and privacy in mind.
Be sure to sign off when finished using a shared computer.
You can access your information, including your name, address, payment options, profile information, purchase history , listing history in the "Your Account" section of the website.
You can anytime update your information in the account section .
You can also change or edit some details of your listing.
If you want to update or delete any of your information or have any query related to it you directly contact us by e-mail or phone no. We will respond to your query between 10 – 15 days.
We may use third-party advertising companies to serve ads when you visit our Platform. We do use your contact information to send you offers based on your previous orders and your interests. It will only done to make your experience the best with us.
Fetchbig does not sell products for purchase by children. We sell children's products for purchase by adults.
If you are under the age of 18 years then you must use the Platform, application or services under the supervision of your parent, legal guardian, or any responsible adult. We do not knowingly collect personal information from children under the age of 13 without the consent of the child's parent or guardian.
Our business changes constantly, and our Privacy Notice will change also. You should check our websites frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.
If you have a query, issue, concern, or complaint in relation to collection or usage of your personal information under this Privacy Policy, please contact us at the contact information provided in contact us option on the home page .
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